May 21, 2008

Banks using even more surveillance

Fortunately for us the humble consumer this time the banks are not snooping in on what we are doing, mind you having said that they do monitor absolutely everything we do on accounts!

The banks are now monitoring their own staff, this sort of surveillance could mean checking their emails, listening in on their phone calls, and even if they ever use text chat, this too is monitored.

Clearly this type of work is being done by computer, as software becomes more sophisticated the easier it is becoming for these monitoring systems to be put into place in many businesses and organisations.

From the consumer point of view it would seem right that bank staff is watched over, but the surveillance society is gradually creeping into all walks of our lives.

Source [MSN BC]